Meet Your AI Accountant.
CountServa is AI accounting software for Malaysian SMEs. An AI Accountant reads your receipts, bills and bank statements, writes the double entry, reconciles the bank and keeps you audit-ready, with SST, LHDN e-Invoice and full statutory payroll built in. Run it yourself from RM0 a month, or hand the whole finance job to our team from RM188.
One AI Accountant, Two Ways to Win
The same smart engine reads your documents, books your entries and keeps you compliant. Run the software yourself, or hand the whole thing to us. Start with either and switch any time.
Your Smart Assistant
You stay in the driver seat. The AI does the typing, the matching and the maths, so a few taps finish the job.
- Reads receipts and bills for you
- Suggests the right account every time
- Answers your questions in plain language
Your Whole Back Office
Hand it over. The AI runs your books from end to end and lines everything up, ready for your okay.
- Books every document automatically
- Files SST, payroll and e-Invoices on time
- You just review and approve
Drop a Pile of Documents, Get Clean Books
Upload many files at once, even multi-page PDFs. The AI digitises, removes duplicates, validates, books and reconciles, all on its own. Tap a step to see it work.
Are You e-Invoice Ready?
Malaysia's e-Invoice mandate rolls out by annual turnover. Tap your size to see your deadline, then let CountServa file every invoice to LHDN MyInvois for you.
Your phase is live. Every invoice must be validated by LHDN MyInvois before you give it to a customer. CountServa prepares and submits it the moment you issue, once your signing certificate is onboarded.
- Builds, validates and submits your MyInvois e-Invoices
- UBL 2.1 fields, validation and QR done for you
- Handles B2B, B2C and consolidated e-Invoices
- Self-billed e-Invoices for foreign suppliers
Source: LHDN e-Invoice implementation timeline, updated 7 December 2025. Businesses under RM1 million turnover are currently exempt and may opt in voluntarily.
One QR. Pay, Then e-Invoice.
Every CountServa invoice carries a single Smart QR code that knows where it is in its life. Before payment it opens a secure Fiuu payment page. The moment it is paid, the very same QR becomes the LHDN e-Invoice form, so your customer requests their own validated e-invoice. No reprinting, no second QR, no chasing.
- Not paid yet? Scan opens FPX, card or e-wallet payment via Fiuu
- Paid? Scan opens the e-Invoice form, so your customer fills in their own TIN
- Submitted straight to LHDN MyInvois for validation
- Validated? Scan shows the official LHDN proof with its UUID
- Same printed QR on the PDF, on screen and in the customer portal
The QR never changes. Where it goes does. Scanning now opens:
Works once your Fiuu and LHDN MyInvois credentials are connected in settings.
Snap. Claim. Get Paid.
InstaClaim is the snap-and-claim app for your employees. Your staff snap a receipt on their phone, the AI verifies it and fills the claim form, and the AI Accountant books it the moment it is approved. Your team just waits for the money to land.
- Snap or upload the receipt
- AI verifies it and fills the claim for you
- One tap to submit, manager approves
- AI Accountant auto-books it to your ledger
- Reimbursement paid, every step tracked
Three Simple Steps
You Send
Snap a photo or forward your bills and receipts. Email us a soft copy of your bank statements.
We Do the Books
Your AI Accountant records, sorts and reconciles everything, ready for you to review.
You Approve
Give it a tap. We file your SST, payroll and e-Invoices on time, every time.
The Old Way, or the CountServa Way
The same Malaysian compliance work, with the busywork and the extra bills taken out.
| Area | The Old Way | With CountServa |
|---|---|---|
| Paying your team in | Per-user licences, every extra login costs more | Unlimited users on every plan, one flat price |
| LHDN e-Invoice | A paid add-on or a separate MyInvois portal to key in | Built in: UBL 2.1, validation and QR, prepared for MyInvois |
| SST | Working out SST-02 by hand every taxable period | SST computed automatically, SST-02 ready to file |
| Payroll | A separate payroll app to buy, run and reconcile | EPF, SOCSO, EIS, PCB and HRD Corp built right in |
| Data entry | A clerk keying in every receipt, bill and statement | AI reads your receipts, bills and statements for you |
| Where it runs | Locked to one PC in the office | Cloud, work from anywhere on any device |
| Your auditor | Scrambling to pull and explain the numbers | Year-end accounts and answers ready, MFRS and MPERS |
Not Just a Ledger. The Whole Business.
Most Malaysian SMEs end up stitching a till to an accounting package to a payroll app to a spreadsheet. CountServa is one system, so a sale at the counter, a member's points, a staff claim and the year-end accounts are all the same set of books.
Point of Sale
A real retail till with shifts, cash drawer, gift cards and end-of-day, posting straight into the audited ledger.
Memberships and Loyalty
Plans, points, stamp cards and stored-value credits, with the deferred revenue and liability accounted for properly.
Customer and Staff Portals
Customers see their own invoices and pay online. Staff snap receipts, claim and check payslips on their phone.
Audit and Assurance
A live readiness score, an auditor queries register and a read-only workspace you can hand your auditor on a link.
Ready to Make the Switch?
Tell us about your business on WhatsApp and we will get you set up, the easy way.
Switch to Us on WhatsAppAn Accountant That Reads, Thinks and Posts
Most accounting software waits for you to type. CountServa was built the other way round: the AI reads your paperwork, decides how it should be booked, writes the double entry, matches it to your bank and tells you what still needs a human. You approve. It never posts behind your back.
Receipts, tax invoices, sales invoices, bank statements, credit and debit notes, POs, quotes, DOs, payment vouchers and more, each recognised on sight.
Named, guarded operations the AI can carry out for you, from issuing an invoice to running depreciation and closing the year.
Automatic checks run against your own ledger and scored, plus 43 professional advisories citing MFRS, MPERS and the Companies Act. Which ones apply depends on your books.
Tax-saving positions the AI looks for in your own numbers, each cited to its section of the Income Tax Act 1967.
- Reads receipts, bills, invoices and bank statements. Vision AI pulls every field for you.
- Bulk upload, even multi-page PDFs. Drop many files at once, the AI splits and sorts them.
- Books and reconciles on its own. Balanced journals and matched bank lines, automatically.
- An AI chat that drafts and posts on your approval. Ask in plain language, approve with one tap.
- Audit-ready, with a full trail. Confidence scores, duplicate checks and a log of every action.
An Accountant You Can Chat With
Ask in plain English or Malay. The AI drafts invoices and bills, posts journals, runs reports and explains your numbers. It only ever acts on your approval, within your permissions.
- Drafts and posts across sales, purchases, banking and tax
- Answers questions on your live books
- Checked against your role, no self-approval
- Available in the app and on your phone
Twelve Places the AI Actually Works
Not one chat box bolted onto an old ledger. The AI reads, checks, books, advises and escalates, across the whole system, with a guard rail on every step.
Document Capture
Snap it, forward it, or drop a folder of files. The AI reads photos, scans and multi-page PDFs, splits a batch into separate documents and files each one.
- 13 document types recognised
- Multi-page PDF splitting
- Phone camera or bulk upload
Extraction and Classification
It pulls out the supplier, date, reference, line items, tax code and totals, decides what kind of document it is, and picks the right GL account. Every field carries a confidence score.
- Field-level confidence scoring
- Auto GL account matching
- SST tax code detection
Validation and Verification
Before anything is booked the AI checks the arithmetic, the tax treatment and the identity fields, and refuses to pass a document that does not add up.
- Line totals must reconcile
- TIN and SST code format checks
- e-Invoice field completeness
Duplicate and Anomaly Detection
It compares every new document against everything already captured, on reference, amount, date and merchant, and holds anything that looks like a second copy of money already paid.
- Same-reference and same-amount pairs
- Cross-claim and same-claim checks
- Cancelling journal pair sweep
Automated Bookkeeping
The AI writes the double entry itself, through the same posting engine a human uses. Period locks, document numbering, tax computation and tenant isolation all still apply.
- Balanced journals, never a plug
- Correct control accounts
- Same rules as manual entry
Bank Statement Reading and Matching
It reads your statement, proves opening plus movements equals closing, then matches each line against what is already posted. Only genuine exceptions reach you.
- Balance continuity check
- Line-by-line auto-matching
- Rules that remember your coding
AI Chat Assistant
Ask in plain English, or in Malay, and the assistant understands you. It can carry out more than 200 named accounting actions across sales, purchases, banking, payroll, stock and tax, and it shows you the draft before anything happens.
- 200+ accounting actions
- Answers from your live books
- Works on desktop and phone
AI Audit Readiness
The AI audits your books the way an auditor would, continuously. It scores where you stand, names the exact problem, and links you to the screen that fixes it.
- Up to 40 live checks, scored
- 43 professional advisories
- Cited to MFRS, MPERS and the Act
AI Tax Saver
It reads your own numbers for the year of assessment and points out the Malaysian tax levers you have not used, with the estimated impact and the section of the Act behind it.
- 17 Malaysian tax levers
- Cited to ITA 1967
- Estimated impact per lever
Cash, Bills and Deadlines
The AI watches the things that go wrong quietly: a bill sitting unapproved, a statutory deadline creeping up, cash running thin thirteen weeks out.
- Bill waiting-for-approval alerts
- 13-week cash-flow forecast
- Computed statutory deadlines
Human-in-the-Loop Control
Every AI action carries an autonomy level. Anything the AI is unsure about, or that needs a judgement call, becomes an escalation with a rationale attached, waiting for a person.
- Autonomy levels L0 to L3
- Escalations with reasons
- Immutable AI activity log
Read-Back Before Posting
Nothing is a black box. Before a draft posts you see what the AI read, the exact debits and credits it proposes, and a plain-language warning for anything doubtful.
- What it read, in your words
- The proposed Dr and Cr
- Warnings before you approve
AI in Bookkeeping, Accounting and Audit
Three different jobs, three different things AI is good for. Here is what it takes off your desk in each of them, and what it deliberately leaves with you.
The Data Entry Disappears
Bookkeeping is the part nobody wants and everybody pays for. It is also the part a machine is genuinely better at: reading the same field off the ten-thousandth receipt without getting bored.
- Receipts, bills and invoices captured from a photo, an email or a folder
- Coding suggested from your own history, not a generic chart
- Duplicates caught before they are paid twice
- Bank lines matched automatically, exceptions surfaced
- Books that are current today, not six weeks behind
- One person can now keep the books a team used to keep
The Judgement Gets Support
Accounting is not typing, it is deciding: which account, which period, which standard, which disclosure. The AI does not take that decision away. It brings you the facts you need to take it well.
- Draft journals with the reasoning shown, not just the numbers
- Period-end runs prepared: depreciation, FX, accruals, recurring
- MFRS and MPERS treatments flagged where they apply
- Tax positions computed from the ledger, with the section cited
- Subledgers tied to their GL controls, continuously
- Anything ambiguous escalated instead of guessed
The File Is Ready Before They Ask
Most audit pain is not the audit. It is the three weeks of reconstructing what happened and hunting for the paper. The AI keeps the evidence attached to the entry from the moment it is captured.
- Every posting traceable back to the source document
- A readiness score with the exact blockers named
- Auditor queries logged, answered and tracked to closure
- Journal entry testing and audit adjustment schedules built in
- A read-only workspace you can hand the auditor on a link
- An audit trail nobody, including us, can quietly edit
You Decide How Far the AI Goes
Every AI action is graded before it happens. Routine work runs on its own. Anything with a judgement in it stops and waits for you, with its reasoning written down.
- A confidence score on every field the AI reads
- A named reason on every escalation, never a silent skip
- An append-only activity log tied to the source document
- The same permission checks that apply to a human user
What You Get Back for Using It
AI in accounting is not a novelty feature. It changes the cost, the speed and the honesty of the numbers you run your business on.
Hours back, every week
The keying, sorting, chasing and matching is the bulk of the work. Handing it to the AI is the difference between closing a month in three days and closing it in three weeks.
Books you can trust today
When capture happens the day the receipt appears, your profit figure is a fact, not an estimate you will correct at year-end.
Fewer errors, and different ones
A machine does not get tired at line 400 or transpose a digit at 6pm. What it does get wrong, it flags, because it knows its own confidence.
Money that would have leaked
Duplicate claims, a bill paid twice, a credit never applied. The checks run on every document, every time, not on a sample when someone remembers.
Compliance that does not creep up
SST, e-Invoice, EPF, SOCSO, EIS, PCB and the filing dates are computed from your own year-end, and the AI tells you before they are due, not after.
A finance team you did not hire
The work of a clerk, a bookkeeper and a reviewer, running continuously, for less than one junior salary, and it does not resign in December.
Insight, not just records
Ask a question in plain language and get the answer off your live ledger, with the workings, instead of waiting for someone to build a report.
Audit-ready all year
The evidence is attached as it arrives. Year-end becomes a review, not an excavation.
An AI You Can Put in Front of an Auditor
Autonomy without control is a liability, not a feature. These are the rules the AI runs inside, and they are enforced in the system, not promised in a brochure.
Put the AI to Work on Your Books
Send us one month of paperwork and see what comes back. No forms, no sales call, just WhatsApp.
Try It on WhatsAppBehind the AI, a Complete Accounting System
The AI is only as good as the ledger underneath it. CountServa runs a full cloud accounting system built for Malaysia: from your first quotation to the audited year-end, with a retail till, memberships, SST, LHDN e-Invoice and statutory payroll all inside.
Sales and Invoicing
From quote to paid invoice, with SST built in.
- Quotations, sales orders and delivery orders
- Invoices with SST applied automatically
- Smart QR on every invoice: scan to pay via Fiuu, then request the LHDN e-Invoice
- Credit notes and refunds
- Recurring and multi-currency invoices
- Share by WhatsApp or email, with statements and confirmation letters
Point of Sale
A real retail till that posts straight into the audited ledger.
- Touch sell screen, terminals and cashier shifts
- Cash, card, e-wallet and Fiuu tenders recorded, split payments
- Park and retrieve carts, quotes and refunds
- Gift cards: issue, top up, redeem and expire
- Cash drawer moves, X-read, Z-report and end of day
- POS reports, analytics and anomaly alerts
Memberships and Loyalty
Members, points, credits and campaigns, all posted correctly.
- Membership plans, tiers and supplementary cards
- Subscriptions with deferred revenue recognition
- Loyalty points, stamp cards and rewards
- Stored-value credits held as a real GL liability
- Voucher and promo campaigns with budget and usage caps
- Member discounts applied at the till and on invoices
Purchases and Expenses
From purchase order to paid bill, with staff claims.
- Purchase orders and goods received notes
- Supplier bills with approval workflow and payment alerts
- Purchase credit notes and refunds
- Staff expense claims and cash advances with receipt scan
- Landed cost allocation onto stock
- Recurring bills and payment terms
Banking and Reconciliation
Match your books to your bank, line by line.
- Payment vouchers, official receipts and journal vouchers
- Money in, money out and transfers
- Import bank statements, read by the AI
- Bank reconciliation with auto-matching and a completeness check
- Bank rules that remember how you code a recurring line
- Deposits, advances on account, withholding tax and contras
Payroll for Malaysia
Full statutory payroll, worked out to the cent.
- EPF, SOCSO, EIS and PCB, exact to the cent
- HRD Corp levy and the new SKBBK deduction
- Payslips, EA forms and year-end settlement
- Leave, approvals and the holiday calendar
- Salary advances recovered from later payroll
- Statutory forms and statutory payments
Tax and e-Invoice
Stay compliant with LHDN, the easy way.
- SST computation and SST-02 return
- LHDN MyInvois e-Invoice preparation and submission
- UBL 2.1 validation and QR: B2B, B2C, consolidated and self-billed
- Income tax computation and Form C
- CP204, CP58, withholding tax and deferred tax
- Box-referenced filing worksheets you can transcribe straight into the portal
Inventory and Assets
Track stock and fixed assets with ease.
- Stock items, stock card and multi-UOM (buy by carton, sell by unit)
- Stock take, adjustments and write-downs (NRV)
- Bill of materials and assemblies, batch expiry and serial tracking
- Low stock alerts with a suggested purchase order
- Multi-location and stock transfers
- Fixed asset register, depreciation runs and disposal
Reports and Financials
Reports your auditor and your banker accept.
- Profit and loss, balance sheet and cash flow
- A 13-week rolling cash-flow forecast
- Financial ratios, KPIs and a solvency and going-concern pack
- AR and AP aging, statement of account, confirmation letters
- Notes to accounts, MFRS and MPERS ready
- MBRS / XBRL export for SSM
Audit and Assurance
Hand your auditor a finished file, not a shoebox.
- AI Audit Readiness: up to 40 live checks and 43 professional advisories
- Auditor Queries register: their letter in, your answers out
- A read-only Auditor Workspace on a passwordless link
- Journal entry testing and audit adjustment schedules
- Related party (MFRS 124), contingencies and subsequent events
- An immutable audit trail behind every single posting
Customer and Staff Portals
Everyone gets their own door, nobody gets your books.
- A private customer portal link: invoices, statements and PDFs
- Customers accept quotations and pay online
- Staff portal on any phone: snap a receipt, claim, done
- Leave, payslips, EA forms and the holiday calendar
- A personal file vault for each person
- Install it like an app, no download store needed
Team and Access
Unlimited users with the right permissions.
- Unlimited users, no per-seat fee
- Owner, manager and staff roles
- Custom roles and per-action permissions
- Maker-checker segregation of duties
- Menus and visibility you control
- Audit trail of every action
Every Feature, by Module
The full CountServa system at a glance. Every module below is included on your plan, with the AI Accountant running across all of it.
AI Accountant
AI- Document inbox, snap or upload capture
- Bulk multi-file and multi-page PDF upload
- Recognises 13 document types automatically
- Vision extraction with confidence scoring
- Duplicate detection and validation
- Auto-route to draft invoices, bills and claims
- Auto journal posting and bank matching
- AI chat assistant with 200+ accounting actions
- Audit Readiness workbook and Tax Saver
- Autonomy levels L0 to L3 with escalations
- AI activity log and audit evidence tracer
Dashboard and Alerts
- Live revenue, expenses and net profit
- Cash, receivables and payables at a glance
- Overdue invoices and the cash trend
- Financial year and lock-date context
- Bill payment alerts by email
- AI escalations waiting on a decision
- Quick actions for the jobs you do daily
Sales
- Quotations
- Sale orders
- Delivery orders
- Invoices
- Smart QR pay links (Fiuu FPX, card, e-wallet)
- Credit notes
- Refunds
- Recurring and multi-currency invoices
- Share by WhatsApp, or email it
- Customer statements and confirmation letters
Point of Sale
- Touch sell screen
- POS terminals and registers
- Cashier shifts, X-read and Z-report
- Cash drawer moves and float
- Park and retrieve carts
- Gift cards: issue, top up, redeem, expire
- Cash, card, e-wallet and Fiuu tenders recorded
- Refunds and lookups
- End of day and tender reconciliation
- POS reports, POS analytics and anomaly detection
Memberships and Loyalty
- Membership plans and tiers
- Members and supplementary cards
- Subscriptions with deferred revenue
- Loyalty points ledger
- Stored-value credits (a real GL liability)
- Stamp cards and rewards
- Member discounts at POS and on invoices
- Membership reports, settings and expiry sweeps
Campaigns and Discounts
- Voucher and promo codes
- Percent or fixed-amount rules
- Date window, minimum spend and budget caps
- Total and per-customer usage limits
- Redeemable at POS and on invoices
- Discounts report and redemption ledger
Purchases
- Purchase orders
- Goods received notes
- Supplier bills with approval
- Credit notes
- Refunds
- Expense claims
- Expense advances
- Landed cost allocation
- Bill payment alerts
Banking and Cash
- Bank accounts
- Payment vouchers (PV)
- Official receipts (OR)
- Journal vouchers (JV)
- Money in, money out and transfers
- Deposits register
- Advances on account
- Bank statements
- Bank rules
- Bank reconciliation
- Bank completeness check
Contacts and Items
- Customers and suppliers
- Contact statements and portal links
- Stock and service items
- Multi-UOM buy and sell units
- Price, cost and margin
- Custom fields
- CSV import
Inventory
- Stock on hand and stock card
- Low stock, reorder and suggested PO
- Stock take
- Stock adjustments with approval
- Bill of materials and assemblies
- Write-downs (NRV)
- Stock transfers and multi-location
- Batch expiry (FEFO)
- Serial number tracking
- Opening stock
Accounting and Ledger
- Chart of accounts
- Journal vouchers
- Contras and deemed payments
- Loans and hire purchase
- Contracts and agreements register
- Recurring entries
- General ledger
- Opening balances and opening AR / AP
- FX revaluation
- Impairment (ECL)
- Bad debt write-off
- Leases (MFRS 16)
- Revenue contracts (MFRS 15)
- Consolidation (MFRS 10)
- Contingencies and subsequent events
- Dividends
- Budgets, projects and timesheets
- Sales agents and regions
Fixed Assets
- Asset register
- Asset types and rates
- Depreciation runs
- Disposal and gain or loss
- Capital allowance register
Reports
- Financial statements (bound set)
- Financial summary and ratios
- Solvency and going concern
- Profit and loss
- Balance sheet
- Cash flow statement
- 13-week cash flow forecast
- Changes in equity
- Trial balance and prior-year comparatives
- General ledger and day book
- AR and AP aging
- Statement of account
- Confirmation letters
- Budget vs actual
- Project P&L
- Sales by salesperson
- Sales by region
- Receipts review
- Duplicate claim check
- Cancelling journal pairs
- Bank completeness
- Related party (MFRS 124)
- Audit adjustments
- Journal entry testing
- Segment report
- Notes to accounts
- Capital allowance
- Fixed asset register
- MBRS / XBRL export
Tax
- Income tax computation
- Form C worksheet
- CP204 tax estimate
- Deferred tax
- SST-02 summary
- SST tax codes and adjustments
- Withholding tax and CP37
- CP58 incentive payments
- Capital allowance
- Box-referenced filing worksheets (XLSX)
e-Invoice (MyInvois)
- LHDN MyInvois submission (production activates on IRBM certificate onboarding)
- UBL 2.1 validation and QR
- Smart QR: the buyer requests their own validated e-Invoice after paying
- B2B and B2C
- Consolidated e-Invoice
- Self-billed e-Invoice
- Cancellation and status tracking
Payroll (Malaysia)
- Payroll runs
- Employees and pay components
- EPF, SOCSO, EIS, PCB
- HRD Corp levy and SKBBK
- Salary advances recovered from payroll
- Leave, approvals and holiday calendar
- Statutory forms (EA, Borang E, CP39, CP22A)
- Statutory payments and advances
- Payslips and EA forms
Customer Portal
- One private link per customer
- Their invoices and PDFs
- Live statement of account
- Accept a quotation online
- Pay Now via Fiuu
- Request their own validated e-invoice
- Rotate or revoke the link any time
Employee Self-Service
- Mobile-first portal, installable as an app
- Snap a receipt, the AI builds the claim
- Expense claims and cash advances
- Leave applications and approvals
- Payslips and EA forms
- Public holiday calendar
- Personal file vault
- AI Accountant chat, scoped to their own records
Audit and Assurance
- AI Audit Readiness workbook
- Auditor Queries register
- Read-only Auditor Workspace
- Passwordless auditor access links
- Audit adjustments schedule
- Journal entry testing
- Audited report import and tie-out
- Contracts audit pack
- Solvency and going concern
- Immutable audit trail
People and Access
- Unlimited users
- User access control roles
- Owner, manager and staff
- Per-action permissions
- Maker-checker segregation of duties
- Per-person overrides
- Employee logins and setup links
- Menus and visibility control
Settings and Controls
- Company settings and logo
- Document numbering
- GL account mapping
- Lists and masters
- Bank rules
- Custom fields
- Period close and lock
- Guides: your own written procedures
- Data import
- Feedback, bug and feature queue
Multi-Company and Firm
- My Organizations: many companies per owner
- One login, switch companies
- Firm dashboard for accountants and auditors
- Manage many client companies
- One-click switch into any client
- Group consolidation
- 30-day free trial on a new company
See the Plans
Every feature, unlimited users, one simple monthly price. Pick the tier that fits your stage.
Switch to Us on WhatsAppOne Price for the Whole Team
The same CountServa software, two ways. Run your own business, or run many client companies as an accounting or audit firm. Every plan has unlimited users and LHDN e-Invoice built in, and every new company starts on a 30-day free trial. Monthly prices, before 8% SST. Pay yearly and get two months free.
AI document capture starts on Standard, and full AI Accountant automation on Pro. Every firm plan includes AI document capture for every client company.
The monthly transaction and document volumes are fair-use guidance we review with you as you grow, not hard limits the software cuts you off at. The number of companies on a plan is a real limit.
For one business and its own companies. Pick a tier by how much you do each month.
- LHDN e-Invoice ready
- Invoices, quotes and bills
- Basic bookkeeping
- 1 company, 50 documents a month
- Everything in Free
- Full bookkeeping and reports
- SST tax codes and SST-02
- Bank reconciliation
- Up to 400 transactions a month
- Everything in Lite
- Inventory and costing
- Recurring invoices and bills
- Multi-currency
- AI document capture
- Up to 800 transactions a month
- Everything in Standard
- Malaysian payroll: EPF, SOCSO, EIS, PCB
- Fixed assets and depreciation
- AI Accountant automation
- Up to 1,600 transactions a month
- Everything in Pro
- Up to 5 companies
- Custom roles and audit trail
- Priority support
- 3,200+ transactions a month
More included, not more invoices. Unlike most desktop accounting software that charges for every user, every CountServa plan gives your whole team access, with e-Invoice and Malaysian payroll already inside. No per-seat fees, no hidden add-ons.
For accounting and audit firms running many client companies from one dashboard. Your firm login is free, you pay only for the clients you manage. Each client gets the full software, priced by how many you handle.
See every client company in one place. No separate logins, no spreadsheets to track who is due what.
Open any client and work as if it were your own account, then switch back. Every action is logged for audit trail.
Add clients as you grow. The more companies you manage, the lower your effective cost per client.
- One firm dashboard for every client
- Up to 10 client companies
- Full books for each client: SST, e-Invoice, payroll
- AI Accountant document capture
- Switch into any client with one click
- Unlimited staff logins
- Everything in Practice
- Up to 30 client companies
- SST, e-Invoice and payroll on every client company
- Audit-readiness workbook per client
- Staff roles and full audit trail
- Priority support
- Everything in Practice Plus
- Up to 75 client companies
- Auditor Workspace and read-only access links
- MFRS and MPERS disclosure binder
- Consolidation and forensic tools
- Dedicated account manager
- Everything in Audit
- Unlimited client companies
- REST API access and webhooks
- Guided onboarding and data migration
- Service level agreement
Your firm login is free. You only pay for the client companies you manage. Every client gets the full CountServa software with unlimited staff logins, e-Invoice and payroll already inside, so there are no per-seat fees to pass on.
Already on Another System? We Bring It All Over.
Switching is painless. You can import contacts, items, employees and your opening receivables and payables yourself from a spreadsheet, and our team migrates the rest for you: chart of accounts, opening balances, tax codes and the history you want carried over. No starting from scratch, no double entry.
AutoCount, SQL, Bukku, MYOB, Xero, QuickBooks and any other Malaysian accounting system, you name it, we support the switch. Tell us on WhatsApp what you are on today and we will tell you exactly what comes across.
Not Sure Which Plan?
Tell us about your business on WhatsApp and we will point you to the right one.
Ask on WhatsAppWe Do It All, For You
Each plan shows the little you do, and everything we do for you. One monthly price, before 8% SST.
You Do
- Snap or forward your receipts
- Email your bank statements
CountServa Does
- We record every receipt
- We match it to your statements
- Simple accounts each quarter and year
You Do
- Forward bills as they come in
- Tap to approve the ones we flag
CountServa Does
- We do all your bookkeeping
- Clear reports every month
- Accurate and always up to date
Growth
MYR988/mo SMEs with employees, SST registration & e-Invoice obligations. Choose GrowthYou Do
- Tell us about new hires and claims
- Approve pay and e-Invoices
CountServa Does
- Bookkeeping and your SST filing
- We run payroll and send e-Invoices
- We track every deadline for you
- Year-end accounts ready for your auditor
- We answer all auditor queries for you
Full Finance
MYR1,988/mo Mid-sized or complex SMEs needing a real month-end close. Choose Full FinanceYou Do
- Read your monthly report
- Approve the big decisions
CountServa Does
- Full monthly closing and reports
- We prepare your tax paperwork
- We watch bills, payments and cash
Virtual CFO
MYR3,988/mo Established companies wanting an external finance team & advisory. Choose Virtual CFOYou Do
- Set the direction
- Meet your advisor each month
CountServa Does
- Budgets and cash-flow planning
- A finance chief and real advice
- Your whole finance team, off payroll
Cheaper Than Hiring Someone
The Growth plan costs less than a junior clerk and does much more. No hiring, no training and no software to buy.
Good Questions, Plain Answers
Your AI Accountant
What does the AI Accountant actually do?
How is AI used in a bookkeeping and accounting system?
What are the benefits of using AI in accounting?
Can the AI post to my ledger without me?
Is my data safe if an AI is reading it?
Does the AI replace my accountant or auditor?
What languages can I ask the AI in?
Plans and Pricing
What is the difference between the software and the outsource plans?
Is there a free trial?
Do you charge per user?
Do I still need to hire a clerk?
What does CountServa do for me?
Will I get surprise charges?
Who files everything?
What Is Inside
Does CountServa have a point of sale?
Can I run memberships, loyalty points and promotions?
Can my customers and my staff get their own access?
Can my auditor work inside the system?
Does it handle inventory properly?
What reports does it produce?
Can an accounting firm run all its clients on this?
Can I move over from AutoCount, SQL, Bukku or Xero?
Malaysian Compliance
When do I have to start LHDN e-Invoice, and can you handle it?
Does it do Malaysian statutory payroll?
How do I send my documents?
Still Have a Question?
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