# CountServa

> CountServa is an AI Accountant for Malaysian SMEs. It is AI-led cloud accounting software you run yourself (unlimited users, retail POS, memberships, SST, LHDN e-Invoice, full Malaysian statutory payroll), firm plans for accounting and audit practices running many client companies, and a done-for-you outsource service where the CountServa team plus the AI keep your books. Built for MFRS and MPERS, the Companies Act 2016, the Income Tax Act 1967, the SST Act 2018 and LHDN MyInvois.

Last updated: 14 October 2026. Prices in Malaysian Ringgit, monthly, before 8% SST.

Two things worth stating plainly, because they are easy to overstate: the AI Accountant is a managed service CountServa operates on your behalf, not a model you host; and LHDN e-Invoice production submission activates per company once that company's IRBM digital signing certificate is onboarded.

## Product

- [Full product reference](https://countserva.com/llms-full.txt): every module, plan, price, capability and compliance detail, in long form.
- [Product tour](https://countserva.com/#product-tour): an animated walkthrough of the real screens in 13 chapters: dashboard and AI insight, AI document capture and auto bookkeeping, semantic search, Ask the AI, auto bank reconciliation, expense claims and advances, statutory advances, quotation to sales order to invoice with e-Invoice, official receipts, AI service reports, payroll, audit readiness and AI-assisted audit query responses.
- [AI capabilities](https://countserva.com/#ai-capabilities): intelligent document digitisation (OCR and AI extraction), vector embeddings and semantic search, retrieval-augmented answers that cite sources, auto bookkeeping, auto bank reconciliation, expense claims and expense advances, statutory advances and claims, official receipts, sales orders, AI service reports, and AI-assisted audit query responses with evidence retrieval and auditor email updates.
- [AI Accountant](https://countserva.com/#ai-accountant): the twelve places AI is used, from document capture through audit readiness, with the L0 to L3 autonomy model and the guard rails.
- [Document search and RAG](https://countserva.com/#document-search): private file storage, OCR, semantic search over embeddings in a vector index, hybrid keyword and meaning search, and AI Accountant answers that name their source documents. Glossary of the terms at #ds-terms.
- [Software features](https://countserva.com/#software-features): the complete module list, mirroring the in-app navigation.

## Free tools

- [Malaysia payslip calculator](https://countserva.com/payroll-calculator/): open to anyone, no account and no sign-in. Computes PCB/MTD on salary and on bonus using LHDN's separate additional-remuneration formula, plus EPF/KWSP, SOCSO/PERKESO, EIS/SIP and SKBBK (Lindung 24 Jam), each on its own statutory wage base, and the HRD Corp levy and total employer cost. Produces a draft payslip PDF, clearly marked as a draft and not an official payslip. It runs the same engine CountServa computes real payroll with, against the published KWSP Third Schedule, PERKESO and LHDN rate tables. Nothing entered is stored.

## Pricing

- [Software plans](https://countserva.com/#software-plans): Free RM0, Lite RM38, Standard RM68, Pro RM98, Premium RM138 per month. Unlimited users on every plan. A new company starts on a 30-day free trial.
- [Firm plans](https://countserva.com/#software-plans): Practice RM388, Practice Plus RM888, Audit RM1,788 per month; Enterprise is custom-priced. Priced by the number of client companies.
- [Outsource plans](https://countserva.com/#outsource-plans): Starter RM188, Standard RM488, Growth RM988, Full Finance RM1,988, Virtual CFO RM3,988 per month.

## Answers

- [FAQ](https://countserva.com/#faq): 30 questions covering the AI, the plans, what is inside the system, and Malaysian compliance.
- [LHDN e-Invoice timeline](https://countserva.com/#faq): the mandate bands by annual turnover, with the source and its date.

## Optional

- [Sign in](https://countserva.com/app/): existing customers. Not crawlable; disallowed in robots.txt.
- [WhatsApp](https://wa.me/60196883338): the only contact channel, +60 19-688 3338. There are no contact forms or email addresses on the site.